All in all, a decent hotel but not a 4 star as advertised. The bed was okay, if a little firm, but we slept fine. There was also a safe in the wardrobe which we made use of. The only thing I didn’t like about the bathroom was that the b’day got in the way of the entrance to the shower. The bathroom was clean and had a hairdryer attached to the wall. There was a fridge stocked with drinks which we didn’t have, but used it for our water bottles. I have seen some reviews that have complained about the noise from the public transport outside but with the shutters and window closed it was no different to a normal busy road back home. The air con came in handy as it was very hot when we were there. We had to have a small snack in the afternoon as we couldn’t get to dinner without eating something. The breakfast was very continental which isn’t to our taste but we made the best of it with bread rolls, ham, cheese, hard boiled eggs, cereal, croissants and yoghurt. Every morning she greeted us and asked if there was anything we needed. She allowed us to drop our bags as we got there a few hours before check in. There was nothing more she could’ve done to make our stay comfortable. I have given 4 stars purely because the customer service and hospitality from the lady on reception was impeccable.
Not our best choice but the hotel have addressed all our complaints since we returned home. The hotel is advertised as a 4 star however we felt that was generous. However Rome city taxis are plentiful and relatively cheap to use. Unfortunately the metro line nearest the hotel was closed for work while we were there so only the Colloseum was within reasonable walking distance. The hotel is some 2km from the Termini so do not try to walk with a lot of luggage. Caution was needed with regards to the in bathroom hairdryer as it was held together with sellotape. However they staff were quick to unblock the shower drain. The hotel staff moved our luggage to the new room the following day and we did experience a shower flooding and the shower head was very mouldy. Note this room had no safe and had bars on the windows.
There was an issue on arrival when our allocated room was overbooked but the hotel staff arranged for us to be put up in a ground floor room for 1 night. We stayed at the Hotel Latinum for 3 nights in August.
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